We Suck; Tell Your Friends
We’ve been dealing with an unhappy client for the past few months and I’m not ashamed to talk about him. As a coach, this is someone we should have never worked with in the first place.
Even with the best filtering in place, some bad clients get through every so often. In this case, it was a couple who needed help with their finances.
More than anything else, my Financial Coaches look for people who are willing to do the hard work it takes to change their lives. Many of them are in a rut and need to do something different to get out of it. Unfortunately, the thing that got them there in the first place, prevents them from getting out.
My team hired a husband and wife couple a long time ago (yes, we view it as hiring them just as they’re hiring us – we don’t work with just anybody). They showed up to their first coaching session and then were no-shows for the next few, and nearly unreachable after that.
Our agreement was for six months of coaching, and since we could never connect with them through phone or email, the six months ended with them only meeting my team once.
Then they got behind on a bill or had some other financial fire. You’re not really surprised, are you? Our phone rang off the hook with them expecting us to drop everything and help.
Seriously?

Chad moved to Nashville (from Kingsport, TN) to attend college and to be near music. He attended Bellmont university with a degree in music business and marketing.
Alex and Luke started on March 20, 2010 and they’ve been everywhere in Canada and 48 states in the U.S. They’re only missing Vermont and Hawaii. They’ll complete Vermont this month as they travel through on the way back to New Hampshire.
Sutton Parks talks about about chasing a dream and living out of his car. If you can believe it, he was thankful for it. He moved to Nashville, TN to pursue a music career over 15 years ago.

















