Tag Archive - clients

083 Coach Radio – 4 Coaches in the Studio

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083 Coach Radio – 4 Coaches in the Studio

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coaches in the studioMy team and I just finished two days of leading coachU.  We had three coaches join us from other parts of the country to learn the ins and outs of my business so they can replicate our success and do it better.

Here’s who we had join us:

Beth Boehr – gobeyondbudgeting.com

Kim Wiggins – atime2shine.com – Educator’s Coach

Jerrid – Financial Coach

We discussed:

  • Biggest take-a-way’s from our time together
  • What will you do now?
  • How do you know when you live up to your client’s expectations?

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079 Coach Radio – Your Story: Gregg Pechmann, $2.5 million in Debt

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079 Coach Radio – Your Story: Greg Pechmann, $2.5 million in Debt

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Gregg PechmannGregg Pechmann is a Financial Coach in Johnson City, TN with a niche of helping people in short sales.

Gregg went through seven short sales in his personal life and is now using his expertise to help other people. At one point, Gregg had $2,500,000 in mortgage debt.  Somehow he managed to keep it all together, including his family and his marriage.

I asked him what keeps you going day after day, even when things aren’t going well?  He had a great answer for getting out of this debt and growing his business.

Gregg’s social media strategy: provide value, content, and get personal.

Nuturing Customer Relationships is a great book that teaches a strategy of staying in touch with customers over the long haul.

How do you differentiate in a crowded sea of Financial Coaches?  It seems like there are thousands of Financial Coaches, so why would someone choose to work with you?

He has client all over the country, including four in Florida.  I asked him how he’s able to reach them from his remote home in Tennessee.

Mistakes Gregg has made in building his business that you can learn from:

  • plan your day so you know the most important things to do
  • plan your business with a strategic plan in the same way

How did you make the transition to full time?  Gregg was another person I was worried about as he went full time in his business.

“When you find what you are made to do, go after it and do it!” – Gregg Pechmann

Follow greg @gpechmann.

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I Need Clients, NOW!

Need more clientsI just got off the phone with a financial coach who has been full time in his business for about 12 months.  We’ve talked on and off over the past few months about growing his business to the point where it actually supports him.  At that point he can do what he loves to do every day…and get paid for it!

There’s a problem, however.

This coach doesn’t have any clients.

The Three-Step Formula to Finding Clients

I’m about to dive into a three-step formula for finding clients.  Keep in mind that your formula must fit both your market as well as your unique personality style.  There’s nothing I can give you in a blog that will be 100% specific.  But, I bet we can get close, so let’s dive in.

Website

Build a killer websiteYou must have not only a good website, but a killer website.  In Become a Coach I say you can have a simple website, and that’s still true, but it’s so easy to move beyond and have a great website.  It’s not costly, but you should bring in an expert if you’ve never done it in the past.

Social media is great for becoming known, building relationships, and interacting with others.  It’s a fun way for people to contact you and ultimately hire you, but it’s long-term.  You can turn social media on and you likely won’t have a reliable stream of clients for another six or twelve months.

I’m not concerned about finding a client tomorrow by the way.  I’m always focused on finding clients to work with six to twelve months from now.  But you need a client now, so get your website looking good.

Have an about page where you talk like a real person.  Don’t be too professional here; you’ll turn people off.  We do business with people, not large, faceless companies.

Create a blog and keep up with it. You need to be consistent. Once a week is the least I would consider posting.  If you can’t post that often, don’t start or you’ll look bad, like you’ve abandoned your website.

Writing

writing as marketingThe more you write, the better.  Notice how writing fits in with your website?  It’s important that your marketing strategies link back to each other.  There’s little sense in spending time in an area that doesn’t also get you benefit in another area.

The more you post to your website, the more traffic you’ll get.  It’s common sense, really.  Give people content they can share.  You won’t hit it out of the park every time, but post good content often.  If your blog is a part of your homepage you’ll always have updated content to point visitors towards.  Google also loves that by the way.

In addition to your website, contribute to other people’s blogs.  When you leave comments, your name is always linked to  your website, so be sure those comments are good and insightful.  You could receive a lot of traffic by doing this.  Before you do, grab your avatar so your picture is always displayed with your comments.  Be sure to use your picture and not your logo.

Send letters to your local paper. Send reporters interesting story ideas that have nothing to do with you.  Position yourself to be interviewed by local, regional, and then national media.

Write a great weekly newsletter and promote it.  When you get permission to be in someone’s mail box, you’ll be top of mind and they’ll call when they’re ready to work with someone they trust.   It could be this week or it might be two years from now, so stay in touch.

Is there anything holding you back from writing a book?  You’ll have a revenue-generating marketing tool that will also help you get booked for speaking engagements.  If it’s overwhelming, start with an info-product and get it out there.  You won’t have much work to do to when you transform it into a physical product.  Become a Coach was an ebook for two years before it went to print.

Speaking

speakerSpeaking is the third way to immediately get your name out to your community and become known.  If you aren’t visible you’ll have a tough time getting hired.

Speaking can take a number of forms but I’m mainly talking about speaking for free here.  Develop 20, 30, 45, and 60-minute talks that you can give in businesses, community colleges, churches, rotary clubs, chambers of commerce, and anywhere else a group will host you.  My team gave a talk once in a warehouse of an elevator company.

Record your talks on video or even just audio.  Post them to your blog.  Highlight them on your homepage.  You can even tell your story on your About page in video.

Why not get paid to speak?  At the Speak it Forward Boot Camp, we talk about giving away the ‘what’ and ‘why’ when you speak for free and going deep on the ‘how’ when you’re getting paid.

When you’re getting paid to speak, you actually get paid to market your services.  We do this with our Past Due: Boot Camp.  We get paid to lead it and a certain percentage of people always hire us for 1-on-1 coaching when the class is over.

An audience of one is a great start.  Record yourself on video and use the content in a blog post.  I do this at least once per week.

Don’t Go it Alone Resources

Let’s face it, you can be in business for yourself, but it’s awfully difficult to do it by yourself.  I know…I tried.  It didn’t work.

You don’t have to spend a lot of money either.  I’ve been members of groups like the Free Agent Academy for years.  I meet with a group locally twice per month.  I pay $195 to hang out with ten business owners to brainstorm and it’s worth far more than I pay.

You’ll find free teleseminars and webinars all over the place.  You can even subscribe to podcasts to get a regular boost of knowledge and motivation.

The most helpful thing I did when I started reaching out after my first year of flailing was to go behind the scenes with a coach.  I do the same thing at coachU but in a very small group.  It’s affordable and will give you the insight you need to become profitable quickly.

If you’re a coach, I know you have a great love for helping people.  If you combine that with a bit of business sense, you’ll be completely unstoppable!

(Photo credits jypsygen, leedav, profstewartrk)

056 Coach Radio – Does Your Dress Code Matter?

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056 Coach Radio – Does Your Dress Code Matter?

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Derek Sisterhen joins me on the First Wednesday of every month to talk more about the specifics of our business and coaching in general.  I’m actually broadcasting from my bedroom, with a case of the…well, you can just listen if you want the details.

We had a great discussion about what your clothing means to your prospects. We discussed whether we may be losing clients because of the way we dress, and if that’s really a bad thing.

Justin Hughes asks, “do you come across clients that you really want to work with that turn you down?”

Over the past two weeks we brought on Jaime Thompson as a Financial Coach and Jory Butler as a Career Coach.  We’ll be introducing them to you over the next few months.  It’s interesting to work with other people, especially if they’re out of state, so we talked through the challenges and triumphs.

Gmail has become my friend lately and I’ll be releasing a tutorial showing you how I’m using is as my universal inbox. I’ve been loving it.

CoachU is now live! You can’t register for a few more weeks, but the details are all posted now at coachradio.tv/coachu.

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038 Coach Radio – Work on the Business

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038 Coach Radio – How to Create Business

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Derek Sisterhen, host of Past Due Radio, joins me on the show today.  He’s also the Lead Financial Coach at Lukas Coaching.

Avoid working with the wrong clients.

Derek shared a story about a client who paid and then could not be reached.  It was an interesting situation that Derek had to tiptoe through.

I referenced Derek’s Dark Side of Dave Ramsey’s Baby Steps video.

Tip: print on both sides of your business card.

Working on your business tip: You can’t bill for 40 hours per week.

Derek talks about his group coaching; how he sets it up, markets it, fills it, charges for it, etc.

Top Three Reasons to Love Group Coaching

  1. Accountability, encouragement, and ideas from group members
  2. Saves the group leader time by working with more than one person at a time
  3. It’s less of an investment for clients

Chapter covered from Become a CoachHow I Charge Clients, Especially Those who Think They’re Broke (For Financial Coaches)?

 

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036 Coach Radio – How to Create Business

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036 Coach Radio – How to Create Business

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Send me your feedback or questions or leave me a voice mail: (919) 355-8275.

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I just arrived back from a Free Agent Academy event where about 30 entrepreneurs from around the country convened with us in Colorado to build their businesses.

How to Create Business

  • Add value and serve others
  • Establish a presence online – your home base should likely be a blog
  • Use social media
  • Read a book – Rework, BYS, The Referral Engine, Crush It!, Linchpin, Six Pixels of Separation
  • Wash your car (or your neighbor’s car)
  • Take a walk
  • Exercise
  • Talk to old clients
  • Networking – old fashioned
  • Take someone to lunch
  • Meetup
  • Start a new hobby – get out of your comfort zone

I mentioned when I interviewed David Garland.

John G. Miller interviewed Derek and I and it’s worth a listen.

Chapter covered from Become a CoachHow Much Money can I Make as a Coach?

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032 Coach Radio – How to Promote a Class, Customer Service

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032 Coach Radio – How to Promote a Class

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Questions answered during today’s show:

John Snook asks about group coaching and holding a class.  He referenced the show I did with Derek Sisterhen on how to find clients. John references the Boot Camp Leader’s guide for Financial Coaches.

I also mention these two books that are both due out in a few months:

The Referral Engine

Delivering Happiness

I’m promoting a class called Pretender to Presence at the end of the month and I’m sharing all kinds of ideas we’ve come up with to promote it.  Actually, I only came up with a few.  You guys came up with the rest.  The best one goes through the class for free.  Leave your idea in the comments at the bottom of coachradio.tv/biz.

Chapter covered from Become a CoachCan You Really Make a Living by Helping Others?

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Contact Form or Email Address?

It seems like many websites have moved completely to offering only contact forms on their websites and have removed all references to email addresses. With spam a rapidly growing problem, removing your email from your website seems like a good solution.

Contact Form or Email Address?

Screen shot 2010-04-25 at 5.52.26 PMMy friend Andy Traub uses a popular WordPress plugin simply called Contact Form 7. It helps you create a custom form for your WordPress website and gives you the ability to do pretty much what you like with it.

Some people create their own custom form and others use google docs to create a form for free. Still others list an email address on the bottom of every page of their website. Me? I use them all.

It depends on your goal. Forms give you a great way to keep spam to a minimum. You can create drop down lists and require people to chose why they’re contacting you. You can field speaking requests to your agent or speaker’s bureau. Product questions get sent directly to your support team. Consultation requests go directly to you.

What’s good for you might not be what’s best for your customers

I don’t work with too many companies who couldn’t use more business. I get a bit aggravated when I can’t easily click a button to contact a company and do business with them. Yes, listing your email on your website attracts spam. In my eyes however, it’s much easier to delete spam in my inbox than it is to find clients.

What do you use?

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